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We want your order to arrive perfect and on time, so here’s what to expect when you order from us.

Production Time

• Production time for custom items: 2-3 business days before shipping.
• Ready to Ship items: Please allow 1-2 business days.

Shipping Options

• Standard Shipping (U.S.) – Arrives in 3–5 business days after production.
• Priority Shipping – Arrives in 2–3 business days after production.
• Express Shipping – Arrives in 2 business days after production.

Shipping times are estimates and may vary based on USPS delivery schedules.

International Orders

• We ship worldwide!
• Delivery times vary by country, typically 7–21 business days after production.
• International buyers are responsible for any customs fees, duties, or taxes.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Returns are handled on an individual basis.

• Contact me within: 3 days of delivery
• Ship items back within: 7 days of delivery
• Request a cancellation within: 2 hours of purchase

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or Personalized Orders: Includes ANY personalized engraved jewelry, bookmarks, concert ticket cuffs, medical ID tags, etc.

Visit the Customer Care FAQ for more info